Shipping charges for deliveries within Sri Lanka is free on all orders of LKR 2,000 or more. Otherwise we charge a flat shipping fee of LKR 200 for islandwide deliveries. Delivery will occur between 1 to 5 business days. Shipping outside of Sri Lanka is free on all orders as we’ve worked out a sweet deal with our international delivery partners. Delivery will occur between 3 and 12 business days. All shipments are 100% traceable.
We hate it too but sadly we are charged by our delivery partner for it for handling cash on behalf of us and we are not financially stable to absorb that cost (just not yet!). Thank you for being awesome!
But why?! If you receive your order and decide that you want to exchange it for a different style or return it, that’s no problem. All that we ask is that the socks are returned (via post or drop it off at one of our stores) within 1 week of purchase, unworn and still in their original packaging. Unfortunately, we won’t be able to cover the cost of postage on returns but we are more than happy to send out replacements for exchanges free of charge. But seriously, why?
We accept cash on delivery, bank transfers and all major credit and debit cards. We also accept PayPal. Please contact us if you would like to pay in any other form - we will be able to tailor a solution.
Though this is very unlikely, as we take serious pride in packaging and sending our goods, things still can go wrong. If you ever find yourself in this awful situation, fear not, first of all we are sorry and second of all our lovely team of MAZEketeers are here to help you! Just email us on firstname.lastname@example.org immediately and we will do our best to get you skipping down the street wearing MAZE again in no time.
Uh oh! Did we tell you that we are pretty efficient here at MAZE so if this is the case, drop us a message on WhatsApp +94770666293 and, if we haven't dispatched it yet, we will do our best to add it to your parcel of awesomeness.
Well then, that’s an easy one, there’s only 1 size as these babies are made to stretch. If you are wearing shoes within the sizes of 6 and 12 (UK size) our socks will fit you. Drop us a line on +94770666293 if you are overly concerned about the size of your feet.
Sorry, it’s hard being popular. If a product is ‘Sold Out’ on our website, we aren’t lying. We truly wish we could use our in-house magician for it and create you another pair but he’s not allowed to do it (quality issues). Not all hope is gone! WhatsApp us at +94770666293 and we will do our best to track down the sock in question through one of our stockists and put you in touch. Alternatively, double check with us that we don’t have any plans to bring it back in the future. Most of our beautiful, super comfy fun socks are limited release and we most likely won’t be making any more of them but for the truly special kind, we might make an exception for you.